Information We Collect
Information You Provide
When you place an order, request a quote, sign up for our waitlist, or contact us, we may collect: your name, email address, phone number, shipping address, and billing information.
Automatic Information
When you visit our website, we may automatically collect: browser type, IP address, pages viewed, time spent on pages, and referring website.
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Communicate with you about projects, orders, and inquiries
- Send you updates about new products and collections (only if you've opted in)
- Improve our website and services
- Comply with legal obligations
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service providers who assist in operating our website, processing payments, and fulfilling orders (e.g., payment processors, shipping carriers)
- Legal authorities when required by law or to protect our rights
Data Security
We implement reasonable security measures to protect your personal information. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
Cookies
Our website may use cookies to enhance your browsing experience. You can set your browser to refuse cookies, though some features of the site may not function properly without them.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications at any time
To exercise any of these rights, contact us at info@neonplume.design.
Children's Privacy
Our website and services are not directed at individuals under 18. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this privacy policy from time to time. Changes will be posted on this page with an updated effective date.
Contact
Questions about this policy? Reach us at:
Email: info@neonplume.design
Phone: +1 572-568-0120
Oklahoma City, OK